Change Management and Conflict Resolution

As a former software consultant and trainer Gabrielle was hired to radically change how her clients did business by changing their operational software systems. For years she watched productivity and profitability drop due to staff reactions and resistance to the changes. The symptoms were:

Higher Conflict, Turnover, Paranoia/Gossip, Absenteeism, Unethical Behavior/Fraud, Insecurity, Anger/Frustration, Complaints, Fear/Anxiety, and Confusion

Lower Productivity, Trust, Concentration, Energy, Creativity, Self-esteem, Quality of Work, Morale, Loyalty, and Collaboration

We all know change is inevitable. Equally inevitable are the different reactions people have to change as organizations develop new goals, policies and procedures, confront new demands, and face changing resources.

As a result of change, people are often dissatisfied and hurt which damages relationships and creates conflict. The state of relationships between people in the organization is critical for job satisfaction and productivity. It's in the management's best interest to manage the impact of change and resolve difficult situations in order to:

Rebuild relationships and morale
Improve trust and collaboration
Increase job satisfaction and productivity
Demonstrate the staff is valued
Lower turnover, absenteeism, stress and conflict

Gabrielle offers a range of conventional and restorative justice services which are designed to develop productive organizations, facilitate changes in organizational culture and build strong relationships.

Can you afford to wait any longer? Take our free Culture Assessment and then Contact Us to help you develop a thriving organization.