Business Programs  
 Thrivorship: Power Tools for Management Success
What management needs to know to lead organizational change In an unpredictable world, the tools needed to succeed in business have radically changed. The restructuring of organizations and our workplaces have created turmoil for everyone, from the CEO to the front-line staff. Challenges such as new technology, budget cuts, and communication have created environments that make employees mere survivors - not Thrivors. The change in productivity and profitability impacts the bottom line. What does is take to thrive while navigating the murky waters of change? This program provides the principles, techniques and case studies to help management lead staff through organizational change. Managers will learn: What is Survivor Syndrome? How to manage the 4 transitions of change using the ORA transition model How to create a Thrivorship culture
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Diversity University Communicating in a Diverse World In today's market it is imperative to employ a diverse workforce in order to inspire innovation and create a competitive edge. With such differences come many obstacles such as, miscommunication, disrespect and low employee engagement. This program is designed to foster greater trust among diverse groups while improving communication skills and increasing competency and productivity. Diversity University has seven modules that build upon each other to deliver solid content coupled with practical tools and action items. Thriving Through Workplace Change Listen Up! Gender Contender Breaking Barriers Take the Con out of Conflict Management Extreme Teams The Great Equalizer
Benefits are: Effective communication vertically, laterally and with customers High employee engagement and performance Value, respect and utilize talents while achieving organizational goals
Ultimately Diversity University will create an engaged community, which will drive customer loyalty, which will drive continual growth, which will drive greater profits! 
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Take the CON out of Conflict Management Improve your bottom line with effective conflict resolution Ideal for: Managers, Human Resource Personnel, Employees When conflict shows up in the workplace we can feel like we are being conned out of a pleasant work environment. We begin giving multiple reasons why we won’t address it let alone resolve it, which only aggravates the situation. Unresolved conflict leads to anger, resentments, health issues, lack of teamwork, and loss of productivity which hurts the bottom line.
Regardless of what size company you work for there will be conflict. Isn’t that great news? It can be if you understand the two reasons why conflict occurs, the six techniques to listen effectively, and the eight steps to resolving conflict.
Participants will learn: Why conflict occurs What their conflict management style is and how to work better with others Effective listening skills How to communicate through different mediums Successful conflict management techniques
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Fear Factor Turn fearfulness into fuel and drive yourself to success Ideal for: Executives, Managers, Human Resource Personnel, Employees Is fear paralyzing your business? Is the uncertain economy creating stress in your organization? Do you want to reduce stress and increase productivity? If you answered yes to any of these questions then this is the program for your organization. This interactive program takes a light hearted approach to a highly stressful subject. The results are people leave stress free and empowered to perform at a higher level. Fear is a warning to our systems to proceed with caution - not to stop dead in our tracks. Just as a yellow traffic light tells us to yield and slow down, fear helps us navigate through the murky waters of business. No matter what business you are in or where you are in life, fear is an experience we all have. It can be a roadblock or a motivating force - it's your choice. How you manage fear and stress makes all the difference between a stagnating business and a thriving business! Come learn how to turn your fear into fuel and drive your business to success! Participants will learn: 
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Forgive and Live! Improve organizational stress and increase productivity Ideal for: Executives, Managers, Human Resource Personnel, Employees Extensive research has shown that a large majority of organizations report a sense of injustice, personal and organizational injury, and irreparable damage as a result of cutbacks, downsizing and reorganizing. (Freeman & Cameron, 1993; Cameron, 1998; Cameron, Kim, and Whetten, 1987; Cameron, Freeman, and Mishra, 1991; 1993). The results are increased sick days, high turnover, low productivity and mediocre performance. What can be done to turn this lack of commitment around? Believe it or not, it all starts with the concept of forgiveness. In this dynamic program, Gabrielle will teach leaders how to forgive the errors and injustices of the workplace. See how powerfully simple acts of forgiveness can transform your company into a place where trust can blossom and employees can focus on what really matters to your business. Organizational Benefits are: Attendees learn: To identify upsetting issues To understand the role of forgiveness in getting past issues Strategies to use forgiveness to positively transform feelings and behaviors
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Sexual Harassment Training Protect your employees, your reputation and your bottom line As an employer, you are legally obligated to create and maintain a workplace that is free of sexual harassment. Not complying with Title VII of the Civil Rights Act can result in a hostile work environment, poor employee morale, low productivity and costly lawsuits.
According to the Equal Employment Opportunity Commission (EEOC) nearly half of the 24,249 sex based charges in 2004 were filed against firms with less than 200 employees. The monetary benefits for all these cases equaled $100.8 million dollars - not including monetary benefits obtained through litigation.
Average settlement costs range from $150,000 - 250,000 and attorney fees average $345,000 if the case goes to trial. Can your business afford this?
Our Sexual Harassment training program can reduce the number of complaints and lawsuits, boost morale, and increase respect in the workplace.
What you will learn: What is Sexual Harassment Who is liable How to establish an anti-harassment policy How to handle complaints and investigations Roles and responsibilities to prevent harassment Correct responses to harassment
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